Meet Our Board Of Directors

Jacob Young, Board Chair

Based in Manchester, Jacob serves as an urban minister with the Contemplative Action Network, bringing a trauma-informed approach to pastoral care, spiritual formation, and community connection.

Jacob is the urban minister for the Contemplative Action Network, a joint initiative by The Episcopal Church and the Evangelical Lutheran Church of America to serve the marginalized of Manchester, New Hampshire. He previously served as the founder and lead pastor of King’s Cross Church which meets at the Hope for NH Recovery Center. His pastoral ministry is primarily focused on helping people recover their humanity, especially among those who have experienced addiction and abuse. He engages the community through a trauma-informed lens of pastoral care, spiritual formation, and community organizing.

He received his Masters of Divinity from Knox Theological Seminary and graduated from Auburn University with a degree in Philosophy and English in 2007. He and his family live in Manchester and love being a part of the community at Hope. In his free time, Jacob is a powerlifter, and takes Taekwondo and Kumdo with his kids. Jacob also really likes cigars, Keanu Reeves, Taylor Swift, and Nine Inch Nails. He also believes that people can grow and change, and has experienced that in his own life by going from hating cats, to watching rescue cat videos on YouTube.

Mike Ramshaw, Chair Elect

As General Manager of Botnick5 Ventures, Mike brings 17 years of leadership experience with the NH Fisher Cats, where he advanced to President and earned national recognition. He brings operational strength, community insight, and a long-standing commitment to the Manchester region.

Mike Ramshaw serves as General Manager of Botnick5 Ventures, Inc., a family-owned business proudly rooted in Manchester, NH for over 100 years. Before stepping into the business world, Mike spent 17 years with the New Hampshire Fisher Cats, where he rose from Director of Ticket Sales to President. Under his leadership, the team earned national recognition for both community impact and franchise success.

In 2013, Mike was named one of the Union Leader’s “40 Under Forty” for his professional and civic contributions. A lifelong New Hampshire resident and graduate of Pinkerton Academy, he lives in Londonderry with his wife, Tracey, and their four children: Gabriel, Colby, Abigail, and Sophia.

Bret Smith, Board Secretary

As Peer Recovery Support Supervisor at NAMI NH, Bret holds multiple peer support certifications and brings deep experience in training, supervision, and systems advocacy. He contributes extensive knowledge of peer-led services, ethical practice, and statewide collaboration in behavioral health.

Bret is a Certified Recovery Support Worker (CRSW), a Certified Peer Support Specialist (CPSS) and is a Nationally Certified Peer Recovery Support Specialist (NCPRSS). He is employed by NAMI NH as a Peer Recovery Support Supervisor, supervising peers in NFI North’s Transitional Housing and Community Resident Programs across New Hampshire. He is a board approved supervisor for CRSW’s and facilitates trainings for that credential as well. Additionally, Bret is a published author on topics related to the peer specialist profession. He is an advocate for all peers, speaking publicly and educating individuals at local and state levels on the roles, responsibilities and values of peer support work. Bret is a trainer of Choices Peer Recovery Support Specialist Training and Choices Ethical Foundations for Peer Recovery Coaches, NAMI Connect Suicide Prevention, Choices HIV/AIDS for Recovery Support Workers, Choices Suicide Prevention for Recovery Support Workers, Co-Author and Trainer for Choices Performance Domains/Supervising Certified Recovery Support Workers for LADCs and MLADCS, Co-Author and Trainer of Choices Let’s Talk Suicide Training, Co-Author and Trainer of Choices Mental Health Basics for Peer Recovery Support Workers, Co-Author of CRSW’s Supervising CRSW’s, Trainer for NAMI Connect Suicide Prevention, and a former state trainer for Intentional Peer Support Core Training. Additionally, he is a facilitator for Wellness Recovery Action Plan, a member of the New Hampshire Peer Advisory Council, a former member of the New Hampshire Behavioral Health Planning and Advisory Council serving as Vice Chair, and a member of the New Hampshire Disaster Behavioral Health Response Team. Bret has worked with state and local leaders to educate, integrate and advocate for peer services throughout all human service professions.​

Tiffany Waddington, Treasurer

Tiffany is the Director of Operations at NH NeuroSpine and is pursuing her Master’s in Business. With over 20 years in healthcare and a background in psychology, she brings deep experience and a heart for service to the recovery community.

Tiffany has worked in Healthcare for over 20 years and is currently the Director of Operations at NH NeuroSpine Institute. Currently she is working to get her Masters in Business while also making sure to get time in with her three young sons and husband. Tiffany’s undergraduate degree is in psychology and someday she would like to further that degree in an effort to better serve those who suffer from mental health issues or substance abuse issues.  She has served on other non-profit boards and really enjoys giving back to the community. Tiffany is excited to be part of the Hope Recovery community and hopes to have a positive impact on our mission.

Jennifer Packard, Board Member

Jennifer brings expertise in marketing, product strategy, and operations, with a focus on building high-performing, data-driven teams. She values transparency, collaboration, and is proud to support Hope for NH Recovery’s mission alongside its dedicated leadership.

With a background in marketing, product strategy, sales enablement, and operations, Jennifer specializes in building high-performing teams that align with clear goals and make data-driven decisions. Her leadership style emphasizes transparency, accountability, and fostering cross-functional collaboration to drive results.

Jennifer is dedicated and honored to assist Hope for New Hampshire Recovery in reaching new heights and fostering meaningful change for those it serves, alongside a committed board, an outstanding executive director, and a compassionate team.

Jefry Arnaud, Board Member

Since 2019, Jefry has built Dirt Away Air Duct & Carpet Cleaning Company into a recognized, recovery-friendly business committed to growth and community support. In recovery since 2015, he leads by example and believes that with effort and determination, anything is possible.

Jefry is the proud owner of Dirt Away Air Duct & CarpetCleaning Company. In the years since starting Dirt Away in 2019 he has obtained multiple certificates and acknowledgements, including The Reader’s Choice Award and The Recovery Friendly Workplace Certificate. When he is not at work looking for ways to improve and expand his business he is in the Community helping and supporting those around him.

Being, himself a recovering addict and being clean and sober since 2015, Jefry understands the hardships and psychological damage drugs bring with them, so he can not only put himself in other peoples shoes that are struggling with recovery but he can show them by example that there is a way out, not just a way out but if you push yourself hard enough you can accomplish whatever you set your mind too that if your Faced with challenges you can find a way to overcome and defeat them. In his spare time, he enjoys spending time with his family and much-love specialty cars. ​

Bobby Pinciaro, Board Member

As Director of Business Development at GateHouse Treatment, Bobby brings over eight years of experience in the SUD field and nine years in recovery. He brings a deep understanding of advocacy, strategic growth, and lived experience to his role on the board.

Bobby Pinciaro is the Director of Business Development at GateHouse Treatment and has worked in the Substance Use Disorder field for over eight years. He began as an Alumni Coordinator and moved into leadership roles, driven by a passion for recovery advocacy and community engagement. Bobby has been in recovery for nine years and uses both his personal and professional experience to support individuals and families. His focus is on relationship-building, strategic development, and expanding access to care.

In addition to his role at GateHouse, Bobby serves on the Executive Board of Hope for Recovery, where he contributes his insight and leadership to support the organization’s mission. Outside of work, he enjoys traveling with his wife and playing golf.

Wanda Castillo, Board Member

As Community Health Worker Supervisor at the City of Manchester Health Department, Wanda brings over 24 years of experience in public health and grassroots advocacy. She offers deep insight, lived connection to community, and a steadfast commitment to equity and access

Wanda Castillo is a public health leader committed to bettering health and opportunity for all residents in New Hampshire – especially those who have been historically marginalized, voiceless, and invisible – who has meaningfully touched the lives of thousands of community members for the better in her 24 years as a community health worker and as a Latino community leader.

Ms. Castillo graduated in June 2023 with a Bachelor’s in Psychology with a minor in addiction studies. She works at the City of Manchester Health Department where she leads the six-person CHW team and continues helping families and children connect with needed services in the community.​